State Farm® Insurance Agent Ken Wells

"I called Ken’s office regarding auto and home owners insurance. Lee took my call and he addressed all my needs. Lee explained a few other options I never thought of and now I feel totally at ease with my insurance coverages. Not to mention I saved a good amount of money switching to State Farm and I have more coverage than I had with my previous policies with a different provider. Thank you Lee!"

"Nathan was extremely helpful! I had tons of questions, but they were all answered thoroughly."

"I hate to say I moved states for work and I had to lose these guys as my insurance reps. These are hands down the best insurance team I have ever dealt with. They treat you like family and they always have your back. I wish all insurance companies would have offices like this on. I hope to return to Idaho some day... As soon as I can, Ken and his office will have my business. Thanks you all."

"Where to even start -- after 20 years working with just about every major insurance carrier -- I can say unequivocally that Ken Wells and his office is worlds better and blows everyone else out of the water. Mayhem, gecko, ducks and flo don't hold a candle. Ken has stood up for us and gone to bat for us on numerous situations, many of which I found out after the fact when I reached out to his office with concerns. Only to find that he had already proactively driven to our properties, called adjusters, written correspondence on our behalf, etc. all without request from us -- completely proactively. His office employees are knowledgeable, consistent (in all ways, especially kindness), caring and look out for our best interest. I have only had wonderful experiences with all of them with whom I've interacted. If you're on the fence with insurance, look no further than Ken Wells. Not only was pricing the best around, but the service is beyond anything you could expect. I would worry about setting too high of a bar, but these guys knock it out of the park consistently, time and time again. Only wish I had found them decades ago!"

""Very happy working with Nathan on a home insurance policy , well priced compared to the competition out there. Help us out when we really needed a little more care. Would recommend to anyone who is looking for insurance thank you again Nathan""

"Ken wells and his team were incredibly helpful during my accident, and with answering all my questions about next steps and advice. In my entire time of driving I never paid under $400 a month until I switched to Statefarm."

"I’ve had a great experience with Ken Wells at State Farm! Their staff and customer service is consistently friendly and easy to work with. Anytime we’ve had questions about things or needed to make changes, they’ve been quick to respond!"

"Absolutely horrible experience. Do not trust this place.

Lee, Ken, and Nathan were extremely unprofessional, rude, and spoke in a condescending manner the entire time. What should have been a simple request for an explanation and paper copies of renewal documents turned into complete chaos. They continuously shifted blame from one person to another, with zero accountability.

When asked about claims they said were paid or in progress, they couldn’t provide clear answers or even explain what they were referring to. It was obvious there is no organization, no communication, and no respect for customers.

Even more concerning, they took advantage of an elderly disabled individual who has a language barrier. Instead of being patient and helpful, they handled the situation poorly and unfairly, which is completely unacceptable.

This is one of the most unprofessional and disorganized businesses I’ve dealt with. Stay far away from this location. Save your time, money, and frustration and go somewhere that actually values its customers."

"Very satisfied working with Nathan, well priced compared to the competition out there. Would recommend to anyone who is looking for insurance thank you again Nathan"

"Can’t say enough about State Farm, and quality service State Farm agents provide. I was a lifelong customer who left for a discount insurance company a year or two ago. Boy was that a mistake! Sure thankful to be back with Ken Wells and the State Farm family. What a pleasure it is working with Nathan Stanley and the Ken Wells team. Looking forward to many more years as a State Farm customer. Thank you, Nathan for your kindness, professionalism, and excellent service!"

"Apryl is wonderful to work with as she is a trusted professional I gladly endorse to anyone for your insurance needs!"

"We have been using them for years and are very happy."

"I don't even know where to start. We have been clients of Ken Wells for what seems like forever. They hold all our policies from auto to life. I remember how they walk my son step by step when he had his first accident to them always being a phone call away when I have a question about our insurance policies. His office staff is amazing and they truly care about their clients!!!"

"Great service!! Everyone at Ken Wells State Farm is personable and easy to work with! Recently got into a little bumper incident and Wendy Boyer made the process extremely smooth and stress-free. No wonder people love them… they’re great to work with! 10/10 recommend to anyone looking for ANY insurance policy."

"Wendy Boyer was an amazing help. She answered my questions and also gave me little insight. I would use Ken wells State Farm a lot in my future"

"It’s been a breeze having my car insurance through State Farm. The staff is very warm and competent!"

"I've had multiple insurance policies through Ken Wells State Farm office for both home and auto.
I specifically worked with Nathan who is exceptionally knowledgeable, friendly and always able to get answers to the many questions I always seemed to have.
Thank you to the friendly staff who fielded my calls."

"So glad we made the switch. It's been the greatest experience working with Nathan Stanley. He is always quick to respond, accommodating and incredibly knowledgeable in getting us the best rates for our family. With a large family as ours, we have had to make frequent changes to our plan, and Nathan is always happy to assist. Never makes us feel like we are a bother. He is genuinely honest and gives us information to questions we don't even think to ask. He gave us ALL the information upfront so we can decide what is best for us. No surprises! Gives me piece of mind to know we are covered. Highly recommend!!!"

"Wendy was absolutely wonderful to work with! She created six different policies for us and was incredibly accommodating whenever I asked for changes or adjustments. Even after everything was finalized, we purchased a new car and needed another update, and she handled it quickly and seamlessly. Her responsiveness and helpfulness made the whole process so easy, I truly appreciate her support!"

"Everyone at this office is so helpful and kind! I have been working on switching my insurances over from my parents and they help me understand each step and have helped me become more literate!"

"Never available to take my call McDonald's four people in the office nobody answers"

"Great staff."

"I cannot say enough good things about my experience with Ken Wells State Farm. Throughout an incredibly stressful and prolonged home restoration process, Hugo, Ken, and the entire team provided unparalleled support, professionalism, and kindness.

A special thank you to Hugo, who truly went above and beyond in advocating for me when I felt completely powerless. I was dealing with an extremely difficult State Farm claims adjuster (Tiffany)—who does not work for this local office but is part of the larger State Farm organization—and she caused me significant harm by making decisions that disregarded my well-being, dismissing critical concerns, and creating additional obstacles instead of helping. The stress and frustration she caused me were overwhelming, but Hugo and Ken stepped in to fight for me when I had no voice.

Despite having no direct control over the claims process, Hugo worked tirelessly to ensure I wasn’t left without options. His advocacy, persistence, and genuine care for my situation made an enormous difference. Ken was also incredibly supportive, offering guidance, answering my questions, and making sure I felt heard. Every time I called, I was met with compassion, understanding, and real effort to help me navigate a difficult situation.

Unlike Tiffany, who made things harder, Hugo, Ken, and the entire local State Farm team fought for me. They made sure I got the help I needed when I felt abandoned by the larger claims system. Their integrity, dedication, and personal attention to their clients set the gold standard for customer service.

Because of their unwavering support, I will be a lifelong State Farm customer through this local office. If you’re looking for an insurance agency that truly cares, this is the one to go to.

Thank you again, especially to Hugo and Ken—your efforts did not go unnoticed, and I appreciate everything you did more than I can express!"

"My family and I have been State Farm for 40+ years, the last 12 years we’ve been served by Ken Wells and his excellent staff. Always on top of things, return calls and they follow up and get things done! Just spoke with Wendy and she is researching a life policy and was friendly, said she’ll be back with me tomorrow and was a pleasure to speak with. This State Farm office is well run and takes excellent care of customers like our family! Job well done….👍"

"I called for a quote and ended up opening an account. Wendy was very helpful and explained everything with great clarity. I am a satisfied customer."